Click "Track Now" tab in the home page to get assistance from our user friendly web based, advanced Track and Trace system, e- TABS.

The Helpdesk section in our website, will lead you to "support" option. The request form submitted, will be attended according to our service guidelines.

Yes, we do provide Door step pick up. Additional charges are applicable based on the type of consignment. The "Door step Pick-up" tab in the home page of our website will guide you to book your consignment in few easy steps.

Click "Door step Pick-up" tab in the home page of our website. Fill in the form with, pickup address, package information etc and submit. Our staff will call, confirm and collect the consignment.

The Helpdesk section in our website, will lead you to "Rate Calculator" option. Our Premium, Business & International rates can be calculated based on your requirements.

PREMIUM EXPRESS – 24 TO 72 HOURS (COURIER)

BUSINESS EXPRESS – AIR MODE – 24 TO 96 HOURS (CARGO)

BUSINESS EXPRESS – SURFACE MODE – 2 – 10 WORKING DAYS (CARGO)

INTERNATIONAL EXPRESS – 3 TO 7 WORKING DAYS (COURIER)

INTERNATIONAL BUSINESS EXPRESS – 5 TO 12 WORKING DAYS (COMMERCIAL)

The prohibited items that cannot be handled by courier & cargo services as per Indian regulatory authority- IATA are listed in the below links.

Dangerous Goods Regulations (DGR)

Live Animals Regulations (LAR)

Perishable Cargo Regulations (PCR)

Lithium Battery Shipping Guidelines (LBSG)

The Air Cargo Tariff and Rules (TACT)

Air mode shipments – Length x Breadth x Height / 5000 cms

Surface mode shipments – Length x Breadth x Height / 4000 cms

ELBEX Couriers offers multi modal transport solutions with a combination of Air, Rail & Surface modes.

0.5 % on Invoice value chargeable for Registered Companies (Certificate of facts (cof) will be provided in case of any damage, loss of shipments)

5% of Invoice value chargeable for Individuals (full Insurance coverage borne by the Company, claims settled thorugh insurance claim procedurial route)

The Helpdesk section in our website, will lead you to "Support" section and contact our service associate. You can also mail us at- info@elbex.in

ELBEX Couriers provides Value Added Services including
COD – CASH ON DELIVERY
FOD – FREIGHT ON DELIVERY
CVC – CONSIGNMENT VALUE COLLECT
BOD – BILL ON DELIVERY
Please contact our Helpdesk section before booking your consignment. Rates may vary depending on consignment type and location.

Carton box packing for packages less than 30 kilos per piece

Wooden packing for packages above than 30 kilos per piece

Yes, ELBEX Courierscan do packing service for individual's shipments – charges applicable based on consignment type.

Yes, food items apart from some banned items can be shipped; however food products in liquid form are prohibited.

Medicines can be shipped only for selected Locations / Countries. The shipper has to provide original purchase bills and doctor's prescription along with the KYC copy.

Yes, computer, laptop, mobile can be send with proper packing and paper work up to certain value.

For samples & gift items – proforma invoice or declaration

For commercial goods within india – invoice, packing list, e-waybill (for invoice value above 50k)

For international commercial goods – please do confirm with our service associates or helpdesk before booking.

Yes, we provide GST Billing. Please inform our service associate booking your consignment and we require your valid GST Number / copy to provide GST bill.

Yes we provide same day delivery for Intra city and delivery in 24 hours for Intra State locations - Conditions Apply**

30 kilos for courier mode

70 kilos for cargo mode

MON TO FRI - 10 AM TO 6 PM

SAT – 10 AM TO 2 PM

Yes, we provide service on contract basis for both regional and corporate clients. Please contact our help desk or our service associates for any requirements.

CASH, NEFT & all DIGITAL Modes

Yes, ELBEX Couriers provide MIS reports on daily, weekly and monthly basis. Customer login also can be provided for our corporate clients.

Yes, we can provide mail room service for corporate customers.

Yes, we can handle bulk orders and we provide exclusive discount packages for Corporates.